Real form submissions being marked as Bot Detected

Hello. Once of my clients reached out to me because people have been contacting them saying that they’re being blocked from submitting a form. I checked, and they are being marked as bots.

Here are the anti-spam settings I am using:

It all seems pretty standard, so I don’t know why people are being blocked.

Also, this seems to happen on every website that I have Cerber on to some extent.

I look forward to your reply.